This application must be installed using the intelr proset/wireless installer

But anyway, I was eventually able install the drivers and the software by downloading the packages for IT Admins and running the included MSI files individually one by one. Thanks for letting us know the issue has been resolved by using the admin IT package. Should you have any further questions or doubts, please do not hesitate to contact us.

We also would like to inform you that besides communities, you can also contacts via chat or phone in case you need live assistance from one of our technicians. For more complete information about compiler optimizations, see our Optimization Notice. Welcome to the Intel Community.

If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you! AKorn2 Beginner. All forum topics Previous topic Next topic. Please proceed as follows: 1. Download and save the latest driver version according to your OS version and architecture. Install the latest drivers you have downloaded before. It grandly announced "Success" at the end, this time with no prompt to reboot. And again, the driver is not updated. I repeated the process 4 times, as the wireless adapter kept popping back up, until it kept returning with driver version It would not roll back further or completely uninstall beyond that version.

Anyway, after rebooting yet again, I tried reinstalling the current version. Once completed, I checked the driver version in Device Manager and it shows as Out of an abundance of caution, I also downloaded the installer from the link you had provided. It seems to be identical. However, nonetheless, I tried installing from that file. It did not seem to make any difference - I was prompted to repair, which I did, and then the program ended with "Success".

Please find attached the output file resulting from a run of the Support Utility. Please note that I've redacted certain information, such as serial numbers, IP addresses and MAC addresses - each marked with "[redacted]". If there is a need for any of the information, please do let me know how best to convey it to you privately rather than in a public forum.

Ah, thank you very much for the information, and sorry I had missed the information on the different revisions. Needless to say I will keep this in mind for future updates. For more complete information about compiler optimizations, see our Optimization Notice. Welcome to the Intel Community. If a post answers your question, please click " Yes ".

View solution in original post. Hi Neil, May I know the Operating system installed? From where did you try and install the drivers? Thanks, I was able to upgrade using the link you provided. The strange thing is that I got the errors using the drivers from Dell. I then tried using the Intel site to automatically detect my driver and it said I was up to date but I did not have ver 16 installed so obviously that did not work correctly.

Now for an additional question. Thanks for your help. Hi Neil, It should actually show Version Before installing the wireless drivers, did you uninstall the previous one? I know at one point Intel told me to manually unistall previous driver and I did that from "Programs and Feature". I also tried to click on the "yes" that your response answered the question but it would not register the "yes". Browse Community.

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